To save photos and videos attached to text messages, open Messages, and then manually save the photos and videos that are attached.īack up your photos and videos to Microsoft OneDrive or Google Drive:įor Microsoft OneDrive: Open OneDrive, tap Me > Settings > Camera upload, then turn on Camera upload.įor Google Drive: Open Settings, then tap System > Backup. Select Reboot system now, then press and release the Power button. Press and release the Volume up or Volume down button to select Factory data reset and confirm this is what you want to do, then press and release the Power button. Select Wipe data/factory reset, then press and release the Power button.
#Windows surface forgot password factory restore android#
On the Android Recovery screen, press and release the Volume up or Volume down button to change the menu. On the screen that shows a small robot lying down, press and hold the Power button, then press and release the Volume up button. Press and release the Power button to select Recovery mode. The menu you want to appear is Recovery mode. Press and release the Volume down button to change the menu. Continue to hold down the Volume down button.Īfter a menu appears, release the Volume down button.
Note: If you’re prompted to reboot to safe mode, select Cancel, and repeat this step.Īfter your Surface Duo is powered off, press and hold the Volume down button, then press and release the Power button. On your Surface Duo, press and hold the Power button, then tap Power Off. Use the Recovery mode menu on your Surface Duo, and then erase it that way. For more info, see Find, lock, or erase a lost Android device on the Android Help website.įactory reset using Recovery mode. If you know your Google Account name and password, you can go to /find and erase your Surface Duo remotely from there. Note: If you can't sign in to your Surface Duo with your PIN or fingerprint, try one of the following to erase your Surface Duo and reset it to the factory settings:Įrase it remotely. Tap Erase all data to confirm you want to erase your Surface Duo.Įnter your PIN, then tap Erase all data again to confirm you want to do this. Open Settings, then tap System > Reset options > Erase all data (factory reset). For more background info about phone protection, see Help prevent others from using your device without permission on the Android Help site.įactory reset your Surface Duo to erase it On Surface Duo, you’ll need to enter the PIN to unlock your screen (if you set up a screen lock). This helps prevent others from erasing your Surface Duo and using it if it’s lost or stolen. When you add your Google Account information or set a screen lock, this sets up phone protection. Make sure you know the PIN to unlock your screen and your Google account information. Tap Photos on your Home screen, then Me > Settings > Camera upload, then turn on Camera upload. Back up your photos and videos to Microsoft OneDrive. To save photos and videos attached to text messages, open Messages, and then manually save the photos and videos that are attached. Make sure you back up your photos and videos. For more background info, see Back up or restore your data on your Android device on the Android Help site.īack up your photos. This lets you restore your info from the backup later if you set up your Surface Duo again or set up a different Android device. Make sure Back up to Google Drive is turned on, then tap Back up now. To get started, open Settings, then tap System > Backup. Back up data and settings from your Surface Duo to your Google Account. Before your reset your Surface Duoīack up device data and settings. When you do a factory reset, it will erase all the data and apps on your Surface Duo.
0 kommentar(er)
